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Managed Services PDF Print E-mail
ImageMany IT organisations struggle with mundane and repetitive administration tasks that eat into the profitability and effectiveness of the company. Companies are forced to under-utilize highly-skilled resources to perform basic corrective action and "firefighting." This reduces your ability to respond to new projects and initiatives that will have a lasting impact on the bottom line.Focus on your core business initiatives and let MicroAccess professional team help with the rest. MicroAccess Managed Services provides a range of flexible Systems Management and Availability Management services to assist IT departments in all types of organisations. With MicroAccess Managed Services, you can save money, be more flexible and improve compliance by establishing corporate standards.
Managed Services Offerings include:
  • Systems Management
IT Systems can be built on a foundation that enables future growth and identifies areas of concern, but it still takes people to make decisions with that information and respond on a timely basis. Providing consistent response and using ITIL-based incident management and reporting techniques, MicroAccess Managed Services helps you meet and exceed service level agreements with the following Systems Management services:
    • Scanning and analysis
    • Operations management
    • Administration
 
  • Availability Management
Planned outages, unplanned outages, and disasters and call for maximum recovery time, reliability, planning and availability. To mitigate risk and have a strong 'IT insurance policy', in place, MicroAccess provides the following Availability Management services on Servers, Networking, Storage and Data Centre:
    • Disaster recovery
    • High availability
You have the power to choose the best management system for your organisation and what level of involvement you need. MicroAccess's easy access and flexible options give you the power to better control your technology by improving the effectiveness of your people.A MicroAccess representative can discuss your specific needs and uncover low-cost opportunities to more efficiently manage your environment. Assessment meetings, customized briefings and IT environment analysis are just a few of the options available.
 
   
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