Managed Services
Whether your organization already has an IT department or you simply would like to extract more functionality and value from your existing IT assets, by proactively Monitoring and Managing your IT Services, MicroAccess IT Managed Services (MIMS) will make IT work for you.
Our granular cost model gives you the flexibility to start small or add & remove services according to your needs.
We offer comprehensive IT Managed Services solution for you that covers advance monitoring, optimization, fault diagnostic and resolution of the following;
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Infrastructure as a service
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Connectivity - Internet and WAN
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Network - LAN/WLAN
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Data Centre Services and Support
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Data Centre Automation
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Business Continuity
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Anti-Virus/Anti-Spyware,
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Firewall, Load Balancing
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Intrusion Detection/Intrusion Prevention
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Servers, Storage, Disaster Recovery
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Collaboration
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OS/Virtualization
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Application as a Service
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Security -End-User Security
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Application - Database,
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Enterprise Application
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Business Applications (ECM, EDMS, ERP, CRM)
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Application Monitoring
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Licensing and Compliance
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Support and Service Centre
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Remote access and assistance for Servers, Desktops, End-users
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Print Management
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Hardware support
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Onsite service and support
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o Service Reporting (Quarterly and Trend Analysis)